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Message 1 of 13

Activated TNT Sports still failing on Discovery+

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I've followed links galore between My BT and Discovery Plus, back and forth and a new Discovery account, just trying to watch sport on the new TNT element of Discovery+ . Every time I keep getting the message Upgrade your pass to start watching! How is My BT  linking my old free BT Sports, the now activated TNT Sports, to my new Discovery+ account so I get it for free? @DarrenDev 

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Message 2 of 13

Re: Activated TNT Sports still failing on Discovery+

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Message 3 of 13

Re: Activated TNT Sports still failing on Discovery+

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I've been through that link thanks Darren. I'm in a bit of a circular current now.

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Message 4 of 13

Re: Activated TNT Sports still failing on Discovery+

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There's no circular link anymore - the link I provided will never take you to MyBT.
It'll either activate successfully, or tell you why you can't activate. Which is it showing?
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Message 5 of 13

Re: Activated TNT Sports still failing on Discovery+

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It confirms/highlights that," You've already activated"

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Message 6 of 13

Re: Activated TNT Sports still failing on Discovery+

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Your account was activated on December 13th 2022. Is this likely to have been you? For privacy reasons I cannot see what email address was used for the activation, but our experience so far shows that accounts activated that long ago are mostly stolen (i.e. someone used your username and password to activate it).
I've cancelled the activation. Please use that same link to activate again. When it redirects you to the discovery+ site, use the "Sign in" link in the top right corner to associate your subscription with the discovery+ account you've already created.
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Message 7 of 13

Re: Activated TNT Sports still failing on Discovery+

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Hi, I am having the same issue. I have created an account on discovery+ with the email address that I use for BT sport and broadband but when I try to watch TNT sports I am told to update my membership. Please can you help? 

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Message 8 of 13

Re: Activated TNT Sports still failing on Discovery+

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Yours was activated on September 20th @BrianKinrade
I've cancelled it now. See my message above to activate again and associate your existing login.
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Message 9 of 13

Re: Activated TNT Sports still failing on Discovery+

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Thank you very much. All working now!
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Message 10 of 13

Re: Activated TNT Sports still failing on Discovery+

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Thanks Darren, its now working via Discovery+ online 😊. I'll also download and try via the iPad App later.

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