<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
Keeps logging out and very rarely get highest quality profile which is 4K HDR. But on newest one its perfect...why? Same broadband EE 900Mbps till now its been fine