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Message 1 of 3

Apple TV 4k BT Sport Sound Issue

Basically, sound cuts out on the BT ultimate 4k coverage of sports.  I have seen similar but not exact issues on the forums.

I have a Apple TV 4k box connected via ethernet with fast HDMI's to my Sonos Soundbar / LG 4k TV.  I have Superfast BT 500mb full fiber and have no issues with other Apple TV Streaming Apps.

The sound cuts out at regular intervals and comes back for a short period.  It is almost like its buffering when it does it.  The picture is perfect.

If I disconnect the sound bar, it still happens through the tv sound.  I've swapped out the HDMI's and it is still an issue.

This leads me to think its the app - is this an issue BT are aware of and is it going to be fixed.  I'm paying for ultimate and i'm not getting what i pay for ultimately.

Thank you

@DarrenDev 

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Message 2 of 3

Re: Apple TV 4k BT Sport Sound Issue

Had the same issue yesterday with AppleTV. Sound cuts out on the Ultimate stream - but is fine on BT Sport 1 (this was watching the City v Liverpool game yesterday).  

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Message 3 of 3

Re: Apple TV 4k BT Sport Sound Issue

I think it’s purely down to the 4k coverage that ultimate offers.

works fine on my phone / iPad on ultimate.

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