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stevecox78
Beginner

on ‎12-01-2023 10h43

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Message 1 of 2

BT Monthly Pass Cancellation link?

Having been emailed a notice of a sharp increase from 23.99 to 29.99 I've decided to cancel. However I have no idea how as the there is nothing in my Bt to click on to cancel please can I have some advice on this.

 

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JohnC2
Moderator-Retired

‎12-01-2023 11h27 - edited ‎12-01-2023 11h28

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Message 2 of 2

Re: BT Monthly Pass Cancellation link?

Hi @stevecox78, sorry you're having trouble cancelling the Monthly Pass.

Do you have more than 1 BT account?
If you've more than 1 account please check you're using the correct BTID.
If you've more than 1 account on the same BTID check the drop down option beside your account number and change to the other account and see if that works.

BT Sport Monthly Pass | BT Help the section 'Can I cancel my BT Sport Monthly Pass?

Let us know how you get on.

Cheers

John

 

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