cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
627 Views
Message 1 of 6

BT Monthly Pass Won't Activate

Go to solution

A few days ago I bought a monthly pass for BT Sport. It promised access between 15 minutes and an hour and yet days later I still can't access it. I have confirmation of payment, signing up and the money has already been taken from my account. I really want to watch the Heineken Champions cup this weekend so any help to get me access would be appreciated

0 Ratings
Reply
5 REPLIES 5
615 Views
Message 2 of 6

Re: BT Monthly Pass Won't Activate

Go to solution

@MrGreg2005 I'm sorry about that, what does the error message say when you try to log in to BT Sport?

@DarrenDev might be able to help get that sorted for you.

Neil

0 Ratings
Reply
603 Views
Message 3 of 6

Re: BT Monthly Pass Won't Activate

Go to solution
Sorting it now @MrGreg2005 - I'll update as soon as I know more.

Don't worry - we'll make sure you have access in time for the weekend.
589 Views
Message 4 of 6

Re: BT Monthly Pass Won't Activate

Go to solution

Thanks, I appreciate the help!

0 Ratings
Reply
549 Views
Message 5 of 6

Re: BT Monthly Pass Won't Activate

Go to solution
That's it now sorted. Could you give it a go?
0 Ratings
Reply
542 Views
Message 6 of 6

Re: BT Monthly Pass Won't Activate

Go to solution
  • Thank you it’s working now, I appreciate the help!
0 Ratings
Reply