Error vc526 but only when watching UFC 287

[ufcfan100]

Hi, 

I keep getting this message VC526 saying internet issues. 

I have 140Mbps FFTP. My internet is fine, speed tested and power cycled devices to be sure. 

I tried on iPhone 14 with the latest iOS, Windows PC via web browser & iPad Pro. 

all getting the same error. 

tried 4G on phone, and all three devices display thee same error. 

Seems to be an issue with the UFC replay feed? 

[TommyWoo]

Woke up this morning early to watch the UFC and Having the same issue. I only subscribe to BT for the UFC. I think I'll be cancelling and going with your option

[DrewGeorgeF]

I’m getting exactly the same.

also the enhanced player just stopped working. Won’t play on my Smart TV or iPhone 12 and I’ve got 400mb internet.

[nsr316]

Completely agree here . What is going on BT? stop presenting error messages making out as if it’s our fault . We pay a premium to watch these events . Your events show up as watchable but clearly aren’t . We’re on uk and a lot of us can only watch the event in the morning .. without the result ruined. Please fix moving forward and please explain the issue - otherwise don’t bother trying to give us a frustrating service . Enough is enough - the price point is high enough. 

[DrewGeorgeF]

These errors happen way to often with BT Sport tbh. It seems it’s way too unreliable for the big fights. Definitely cancelling after watching this fight back. Too frustrating.

[etdiproselodge]

Spoken to BT and they say “the tower” are aware and it should be fixed within the next few hours. Not good enough. 

[ufcfan100]

tempting, if anyone knows another way I will definitely cancel. I only have the BT Sport app for UFC. Not interested in anything else..... i imagine lots feel the same. 

I've had BT sport for years and usually it really reliable, but the last few events have been unbearable. 

[StickClimber]

@ufcfan100  a decent VPN and espn+ will do the job anf itll be cheaper then the BT sport sub, crazy thing is BT only stay in busisness when they have a monopoly.. that will soon end 

[DrewGeorgeF]

The fact it’s the biggest thing on their landing page on the app and it doesn’t work is a joke. Literally 90% of the reason I have BT Sport is UFC and it doesn’t work.

Probably VPN & ESPN+ or you know… the other ways to stream 👀

[NJD91]

I'm having the same issue again. Absolutely not on. Sitting here twiddling my thumbs while trying to avoid looking at my phone!