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1,912 Views
Message 11 of 78

Error vc526 but only when watching UFC 287

Hi, 

I keep getting this message VC526 saying internet issues. 

I have 140Mbps FFTP. My internet is fine, speed tested and power cycled devices to be sure. 

I tried on iPhone 14 with the latest iOS, Windows PC via web browser & iPad Pro. 

all getting the same error. 

tried 4G on phone, and all three devices display thee same error. 

Seems to be an issue with the UFC replay feed? 

1,922 Views
Message 12 of 78

Re: UFC 287

Woke up this morning early to watch the UFC and Having the same issue. I only subscribe to BT for the UFC. I think I'll be cancelling and going with your option

1,906 Views
Message 13 of 78

Re: Error vc526 but only when watching UFC 287

I’m getting exactly the same.

 

also the enhanced player just stopped working. Won’t play on my Smart TV or iPhone 12 and I’ve got 400mb internet.

1,465 Views
Message 14 of 78

Re: BT Sport App Failure Yet Again!

Completely agree here . What is going on BT? stop presenting error messages making out as if it’s our fault . We pay a premium to watch these events . Your events show up as watchable but clearly aren’t . We’re on uk and a lot of us can only watch the event in the morning .. without the result ruined. Please fix moving forward and please explain the issue - otherwise don’t bother trying to give us a frustrating service . Enough is enough - the price point is high enough. 

1,895 Views
Message 15 of 78

Re: Error vc526 but only when watching UFC 287

These errors happen way to often with BT Sport tbh. It seems it’s way too unreliable for the big fights. Definitely cancelling after watching this fight back. Too frustrating.
1,896 Views
Message 16 of 78

Re: UFC 287

Spoken to BT and they say “the tower” are aware and it should be fixed within the next few hours. Not good enough. 

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1,880 Views
Message 17 of 78

Re: Error vc526 but only when watching UFC 287

tempting, if anyone knows another way I will definitely cancel. I only have the BT Sport app for UFC. Not interested in anything else..... i imagine lots feel the same. 

I've had BT sport for years and usually it really reliable, but the last few events have been unbearable. 

1,831 Views
Message 18 of 78

Re: Error vc526 but only when watching UFC 287

@ufcfan100  a decent VPN and espn+ will do the job anf itll be cheaper then the BT sport sub, crazy thing is BT only stay in busisness when they have a monopoly.. that will soon end 

1,847 Views
Message 19 of 78

Re: UFC 287

The fact it’s the biggest thing on their landing page on the app and it doesn’t work is a joke. Literally 90% of the reason I have BT Sport is UFC and it doesn’t work.

Probably VPN & ESPN+ or you know… the other ways to stream 👀
1,707 Views
Message 20 of 78

Re: UFC 287

I'm having the same issue again. Absolutely not on. Sitting here twiddling my thumbs while trying to avoid looking at my phone!