BT Sport App charged two times.

[JamesBrown95]

Hello I have been charged twice for the BT sport pass

[JohnC2]

Hi @JamesBrown95, welcome to the forum and thanks for your post.

Sorry you've been charged for BT Sport twice. This may have been caused if you have more than one BT Sport Monthly Pass accounts. Or it could be that 2 payments have been collected close together if the payment for the previous month was not collected.

Check those scenarios out and let us know how you get on.

Cheers

John

[JamesBrown95]

Hello thank you for the reply I don’t have 2 active subscriptions to BT sport, I also cancelled it for a month due to the World Cup going on and I restarted it 2 days ago  

[JohnC2]

Hi @JamesBrown95, thanks for checking that for me and posting back.

I've sent you a Private Message so you can get in contact with the Mod team and we'll be happy to help you resolve this.

Cheers

John