BT Sport App

[Tjhiggins93]

Hi my BT sport app won’t log in to my Apple TV. Works fine in phone and firestick. 

any help please?

[DarrenDev]

What's going wrong? Do you see an error?

[Tjhiggins93]

Just says can’t log you in. Even though I’m using the correct details. 
Just says to contact community. 

[DarrenDev]

Something doesn't sound right. The app shouldn't ever say anything about contacting the community, and any errors shown on screen should always include an error code.
Are you able to provide a photo or screenshot of what you're seeing?