BT sport app declining my card

[lukefionapattinson]

Hi

Tried to pay for a monthly pass and card keeps declining! Already checked my bank and there's nothing wrong with the card. Tried different email addresses as well and still declined 

When searching on Google I found quite a few others with the same problem and being told over the phone with BT that it's an "online deal" so hoping you could help me out please?

Thank you 

[DarrenDev]

We've been investigating this for another customer, and so far all indications are that the bank IS declining the transaction.
We're still investigating.

[Popeye13_Official]

I wonder if this is related to the same issues that have affected a number of Paramount+ customers, whose bank was repeatedly declining the payment, claiming an FCA registration issue (Which is obviously nonsense but strange this is happening)

[John_Howard]

Hi, I am having the same problem. Tried with multiple cards, and different operating systems over several days. Always get "Card Declined", any help with this would be appreciated.

Thanks 

john

[lukefionapattinson]

I've spoken to the bank though and they can see every time I have tried to make the payment, all were approved so they can't see why this has happened. They said it's not a fraud block as I have used or for other things and transaction has gone through. 

I haven't got another card to use, is there anything else I can do about this? Other half is a Liverpool fan and apparently you have all their games so he can't watch them? 

[InsertnameHERE]

Hello,

I am encountering the same issue. Any fix to this problem?

Want to watch the Champions League :')