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Message 31 of 45

Re: CC_X01 error when casting sport app

We were able to replicate the buffering issue and have put fixes in place for all the issues we could find. If you were still seeing bad buffering last night then it sounds like there's more work still to do.

The LP106 error is a new one for us - the most common error experienced last night. We will fix it today.
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Message 32 of 45

Re: CC_X01 error when casting sport app

OK Thanks, I'll try again on tonight's game - is there anything specific I need to do to enable to generate logs etc 

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1,571 Views
Message 33 of 45

Re: CC_X01 error when casting sport app

Nothing you need to do, thanks. We're turning everything up to max today to get logs from everyone.
1,526 Views
Message 34 of 45

Re: CC_X01 error when casting sport app

Spoiler
Cc_s6001 error tonight - unable to watch the HDR stream again...🙄
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1,517 Views
Message 35 of 45

Re: CC_X01 error when casting sport app

OK so the good news is that we can now see why it's failing. It's very surprising though.  Could you please confirm which model of Chromecast you're using @mr_blibby ?

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Message 36 of 45

Re: CC_X01 error when casting sport app

Chromecast ultra
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Message 37 of 45

Re: CC_X01 error when casting sport app

IMG_20220901_204952.jpg

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Message 38 of 45

Re: CC_X01 error when casting sport app

OK thanks. I can confirm that my Ultra is failing the same with tonight's match, but it was working OK last week.
We already have a session with Google tomorrow on the other issues. We'll raise this one too.
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1,462 Views
Message 39 of 45

Re: CC_X01 error when casting sport app

Has anything changed since Thursday ?... Same ongoing issue with HDR stream...and same cc_s6001 error

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Message 40 of 45

Re: CC_X01 error when casting sport app

Managed to watch 10 minutes before it started buffering and then just stopped playing

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