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Message 1 of 5

Cancel BT Sports Pass

Please can someone help me cancel my bt sports pass. When i log in it says i haven't verified my email and to resend a link, the link never comes, ive tried a different email and same situation. Then to try and get on my account to cancel it just keeps telling me to verify my account.

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Message 2 of 5

Re: Cancel BT Sports Pass

Hi @danzlfc,

Thank you for posting and welcome to the Community. I'm sorry you haven't been able to cancel your BT Sport service. I'll be able to do that for you.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

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Message 3 of 5

Re: Cancel BT Sports Pass

@danzlfc 

Have you checked your Spam / Junk folders for the email?

 

 

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Message 4 of 5

Re: Cancel BT Sports Pass

Thank you, i have just responded
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Message 5 of 5

Re: Cancel BT Sports Pass

Yes and I also tried using a different email and again checked the junk, still not had one come through