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Seanjames2020
Beginner

on ‎21-09-2023 12h50

543 Views
Message 1 of 4

Cannot activate discovery+

Hello,I have received emails asking me to activate my discovery+ account but am unable to. It just keeps redirecting me to Mybt page.

any help would be appreciated 

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3 REPLIES 3
imjolly
Distinguished Sage
Distinguished Sage

on ‎21-09-2023 13h12

534 Views
Message 2 of 4

Re: Cannot activate discovery+

do you have more than 1 BTID?



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DarrenDev
BT Sport Expert

on ‎21-09-2023 14h22

509 Views
Message 3 of 4

Re: Cannot activate discovery+

If you don't see the option to activate in MyBT, and the other activation flow tells you to use MyBT, and *you still have a sport subscription* then email me at tv.apps@bt.com providing your BT ID, BT account number, and if you're an EE subscriber, your mobile number too.
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Seanjames2020
Beginner

on ‎22-09-2023 12h32

465 Views
Message 4 of 4

Re: Cannot activate discovery+

Hi, I have emailed the details

thankyou

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