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Message 1 of 8

Discovery+ activation for EE customer

Recently received an email that informs me I need to create a discovery+ account from within BT app. Nothing works, no links work. I keep being sent here which is a dead link - https://www.bt.com/discovery-plus I pay for BTsports via my ee phone bill. Anyone got any clues as to how I can register a discovery+ account that’s linked to my ee/bt account?

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Anonymous
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Message 2 of 8

Re: Discovery+ activation for EE customer

@jt00044 Have you tried the instructions and URL here: Activating Discovery+ via BT or EE 

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Message 3 of 8

Re: Discovery+ activation for EE customer

Sorry about the incorrect link in the email - the link it showed doesn't match the link it clicked to. You need to use www.bt.com/sport/discovery-plus
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Message 4 of 8

Re: Discovery+ activation for EE customer

Thanks for stepping in @DarrenDev .

@jt00044 can you use that link and let us know if it's sorted?

Cheers

David

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Message 5 of 8

Re: Discovery+ activation for EE customer

Hi all, unfortunately I get the following error when using that link:

 

There's been a problem

Sorry, there's been a problem. Please try again.

Code: WB401

Request ID - 1694865581703:A_cX1S0_FQ-xSzHW9tCem

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Message 6 of 8

Re: Discovery+ activation for EE customer

@DavidM Not sure if you saw the above but no the link doesn’t work for me and it’s not sorted.

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Message 7 of 8

Re: Discovery+ activation for EE customer

Please email me at tv.apps@bt.com including your BT ID and EE phone number. I'll sort it.
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Message 8 of 8

Re: Discovery+ activation for EE customer

Thanks @DarrenDev have just emailed that info over.

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