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chestermills
Aspiring Contributor

on ‎19-07-2023 15h55

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Message 1 of 5

Discovery + activation

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Hi, wonder if anyone can help with this. I am trying to activate Discovery + for my father in law. He has BT broadband and BT sports from BT on his Sky box. I have logged into his My BT account but I am unable to find anything to activate Discovery + if I go into  products and then TNT Sports the only option there is to upgrade to HD channels. I am right in thinking he should be able to use the Discovery + app to watch TNT Sports?

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4 REPLIES 4
Weerab1983
Expert

‎19-07-2023 16h14 - edited ‎19-07-2023 16h17

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Message 2 of 5

Re: Discovery + activation

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DarrenDev
Distinguished Guru

on ‎19-07-2023 16h15

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Message 3 of 5

Re: Discovery + activation

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We're currently investigating an issue with Sport on Sky subscribers not being offered the option to activate discovery+ via MyBT - we'll get it sorted as soon as we can. Sorry for the inconvenience.
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chestermills
Aspiring Contributor

on ‎19-07-2023 16h32

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Message 4 of 5

Re: Discovery + activation

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Hi @DarrenDev thank you for replying so quickly, I will keep checking My BT and hopefully the issue will be resolved soon. Thanks for letting me know. 

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chestermills
Aspiring Contributor

on ‎19-07-2023 23h06

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Message 5 of 5

Re: Discovery + activation

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Hi @DarrenDev just to let you know it's all sorted now. Just logged into my father in laws MyBT account and activate Discovery + link was there. I have now activated his account. Thanks again for your prompt response and getting it sorted. 

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