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Patzee
Aspiring Contributor

‎12-11-2022 13h05 - edited ‎12-11-2022 13h06

1,742 Views
Message 1 of 4

Eurosport now included with BT Sport but not Recording on my 4K box

I have BT Sport on TV and I recently received a letter advising that my BT Sport package now includes Eurosport 1 & 2.

Last night, I set my box to record the World Superbikes. This morning the recordings are listed but when I click on them to watch it, says that the recordings are unavailable. Recordings on other channels are fine.

Is this a temporary problem while the new service is rolling out or have I got a problem my end?

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3 REPLIES 3
-Richie-
Guru

on ‎12-11-2022 13h33

1,727 Views
Message 2 of 4

Re: Eurosport now included with BT Sport but not Recording on my 4K box

@Patzeewrote:

Is this a temporary problem while the new service is rolling out or have I got a problem my end?

A temporary problem on BT's side, you can't do anything to resolve it, it's a known issue.

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Patzee
Aspiring Contributor

on ‎12-11-2022 13h49

1,715 Views
Message 3 of 4

Re: Eurosport now included with BT Sport but not Recording on my 4K box

Thank you for you swift reply. Relieved that the problem is not at my end!
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Patzee
Aspiring Contributor

on ‎23-01-2023 12h38

1,330 Views
Message 4 of 4

Re: Eurosport now included with BT Sport but not Recording on my 4K box

Hello Richie,

Do you know if this problem has been resolved yet as I still cannot record Eurosport.

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