<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
The "Manage TNT" option only means you have a subscription - not that it has been activated. Please use www.bt.com/sport/activate-discovery-plus to activate. Email me at tv.apps@bt.com with your account number if this fails.