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Message 1 of 2

I CAN'T CANCEL MY BT SPORT SUBSCRIPTION

Hello

I keep trying to cancel my subscription but it keeps telling me

"Something has gone wrong
Sorry, the cancellation has not been successful. Please try again later."

Cancel now before next payment !!!!

I can't even raise an a complains or remove my payment card! Keeps telling me

Sorry, something went wrong

We were unable to save your changes at this time. Please try again

Wtf is this website where everything I try to do is blocked by a bug ?????

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Message 2 of 2

Re: I CAN'T CANCEL MY BT SPORT SUBSCRIPTION

Hi @Feli,

I am sorry that there seems to be an issue with your account online at the moment.

If you haven't already phoned in, I would recommend replying to my private message so my team can pick this up for you. Please note, it will take us a few days before we can get back to you but we will do all we can to help you.

Thanks
DanielS

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