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Message 1 of 4

I need help canceling my BT sport subscription

Hi BT

 

When I go in to my BT to cancel my BT sport subscription I keep getting a error message

Can someone help me please?

BT-com-Personal-Can-t-Order.png

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Message 2 of 4

Re: I need help canceling my BT sport subscription

Good morning @antsz3000,

Welcome to the Community. I am sorry to see that you can't cancel it your subscription.

Are you trying to cancel your BT Sport Monthly Pass subscription or are you trying to cancel your BT Sport subscription through BT TV or another device?

Thanks
DanielS

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Message 3 of 4

Re: I need help canceling my BT sport subscription

I got Bt sport as a former BT colleague. I can't find the option to unsubscribe. 

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Message 4 of 4

Re: I need help canceling my BT sport subscription

Thanks for posting back @antsz3000

I am sorry for the problems you're having cancelling your BT Sport subscription.

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

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