I subscribe to BT Sport and want to cancel but it doesnt show in my account

[Chrisoos]

I subscribe to BT Sport and want to cancel but it doesnt show in my account. I log in with the same username and password as my Fibre but no BT Sport bills or subscription shows under my account.

Anyone know why?

Thanks

Chris

[RobbieMac]

Hi @Chrisoos

Welcome and thanks for your post!

I am sorry for the problems you're having cancelling BT Sport.  My colleagues in the helpdesk will be able to help you with this.  Give them a shout on 0330 1234 150.

Feel free to post back and let me know how you get on chatting with them.

Thanks,

Robbie