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Message 1 of 4

NOW TV Doesnt recognise my login on Smart TV app, but all fine on my PC.

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Hello,

I have NOW TV on my BT package, but im struggling to use my accvount on my Smart TV. I have had NOW befoire and it worked fine on my PC, but Smart TV app says doesnt recognise my details,

Tried reseting password etc ..

Any help would be great

Thank you

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Message 2 of 4

Re: NOW TV Doesnt recognise my login on Smart TV app, but all fine on my PC.

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@allanhughes1978 is the Now app up to date on your Smart TV?

Thanks

Neil

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Message 3 of 4

Re: NOW TV Doesnt recognise my login on Smart TV app, but all fine on my PC.

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Hi Neil,

 

Sems to be working now,

 

Thank you for the reply,

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Message 4 of 4

Re: NOW TV Doesnt recognise my login on Smart TV app, but all fine on my PC.

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Thanks for letting us know you got this sorted @allanhughes1978 .

Cheers

David

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