Fantastic, thank you, plus some other potential goodies - why do they hide it there (don't bother to answer if it runs to War & Peace proportions!)? I never knew the 'player' existed and don't think I've been informed of it (until now). Thanks again to you and the community for sorting me out so quickly. I should have used this before, far better than contacting BT, although they are good, eventually, with faults.
