Unable to cancel my BT sport monthly pass

[paigec-91]

Hi I have been unable to cancel my monthly pass for a while with the same error message when I click cancel subscription. Can you please resolve this?

[NeilO · Accepted solution]

Hi @paigec-91 I'm sorry to see you're getting an error when trying to cancel your monthly pass. I'll send you a private message so you can send your details to the moderation team and we'll be happy to help.

Thanks

Neil