BT ID

[ginaaar7]

Hi, 

I feel like I’m missing something really obvious here so I’m hoping someone can help!

So…..I’m on a rolling contract for BT Sport and I cancelled it while the World Cup was on. I re-activated it this afternoon and paid the bill and my account is showing that I now have BT sport etc but when I try and log into the app, it’s giving me ID003 as a problem and ‘my ID isn’t linked to this account’ but I literally haven’t changed anything since I used BT sport over a month ago…..

Please help, I’m feeling a bit silly! Thanks I’m advance 🙂

[DarrenDev]

If you've just reactivated it then give it a chance to catch up. It should only take 15 minutes, but sometimes it can take up to 24 hours.