There is an attractive TNT Sports offer available to me in My BT representing a substantial discount against the normal subscriber pricing. However, the offer includes a BT-branded device to use to access it (amongst other services).
I really don't want yet another box. I already have an Apple TV streaming box, and I note that EE are using these as a streaming device for their services: I presume they would permit TNT access via the Discovery+ app. Does this BT offer for TNT Sport allow access via the Discovery+ app on a customer's third-party streaming devices or is access restricted to the BT device only?
I spoke with an excellent BT call centre agent today. Unfortunately she was unaware of the full detail and I was unable to hold for long enough for her to retrieve an answer. If it is possible to use the Discovery+ app to access TNT Sport on a third party device to consume this offer, then -
(1) I already have a Discovery+ standard subscription. Can the subscriptions be combined?
(2) Can I either reject delivery of the BT streaming device (sorry I don't know its name...), or send it back immediately?
It seems crazy for force the customer to require the BT device - why pay for something I don't need, and it's not very "green" as it's simply superfluous - sell it to someone who does need it. I'm told there is an option for app-only access, but apparently it's more expensive! The BT-device option is a 2-year commitment, which I'm OK with, but the more expensive app-only route (please explain why....!) has a 12-month agreement.
Can someone at BT escalate this to a product owner and get some clarity? It makes no sense whatsoever. If you're migrating all existing BT fibre customers when they recontract, then why force on them a device that if used will be obsolete at the end of the agreement? It's so wasteful. I'm a BT Halo 3 900 customer with a year to go on my current contract but happy to discuss recontracting early with EE if it makes sense.
