Unable to activate Discovery+

[Mike411]

Hi there I need some help

When I go on to my myBT to activate discovery+, my account isnt showing under my products, its only showing my old accounts. Any ideas on how to fix this?

Thanks 

[DarrenDev · Accepted solution]

Please log out and in again ... that's the old accounts now removed

[Mike411]

I've done that, and my new account is now showing. But when I click on products, bills or usage it says 'Sorry we can't show your details right now' been like that for a couple of days. Any ideas??