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Message 1 of 3

Unable to activate Discovery+

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Hi there I need some help

When I go on to my myBT to activate discovery+, my account isnt showing under my products, its only showing my old accounts. Any ideas on how to fix this?

Thanks 

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Message 2 of 3

Re: Unable to activate Discovery+

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Please log out and in again ... that's the old accounts now removed
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Message 3 of 3

Re: Unable to activate Discovery+

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I've done that, and my new account is now showing. But when I click on products, bills or usage it says 'Sorry we can't show your details right now' been like that for a couple of days. Any ideas??

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