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Unable to restart BT monthly sports pass subscription

A year ago I subscribed to the BT Monthly Sports Pass for a month. I want to subscribe again. I log into My BT, click Restart  subscription and then nothing but a red, blue and purple ball bouncing up and down. I have tried it using Chrome, Edge and the BT sports app with no luck. Please advise, Solidago.

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Message 2 of 2

Re: Unable to restart BT monthly sports pass subscription

Hi @Solidago,

Thank you for posting and welcome to the Community. I'm sorry you haven't been able to restart your subscription. I'll be able to get this fixed for you.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

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