<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
Most likly asked before , but how do i stop the app from restarting the video after the adverts, Always does it no matter what i watch, tried uninstalling, removing app data etc.
Interesting. That's my app. We've never had any reports of that before. Could you please give an example? E.g. you're watching BT Sport 1, and it goes to an ad break. After the ad break, it then goes back to a previous time in the video?
This morning went to watch replay of WWE smackdown, started fine, went into first match, half way through , jumped to adverts, advert finished, it the restarted the video from beginning,
Are you using standard player or enhanced? I just tried it in enhanced. After the ad break it briefly said the video wasn't available in my region and then started from the beginning again. I couldn't reproduce a second time though. Bugs in enhanced player are very difficult to fix - it'll be at least 2 months before we stand a chance of getting an update for that. The preference would be to use the standard player instead. For WWE, the only thing you'll lose is being able to jump to a specific fight.
