All apps YVM105 error

[stmterrace]

BT TV box has been working fine until the other day.

All apps now give a YVM105 error.

Have restarted Youview box.

Have restarted router (Full fibre no issues using Nowtv stick and Internet access).

Have checked for updates on the software (no updates available) and apps just says we can't update your apps (which is what it says all the time).

Any ideas?

[Les-Gibson]

How is your YouView box connected to your hub? if by mini-converters (AKA Powerline adapters) then try replacing them with an ethernet cable

[stmterrace]

Ethernet cable directly from the router to the box.

[stmterrace]

Any ideas on this one please guys and girls getting no where with it.

Router rebooted, box rebooted.

Changed ethernet as suggested by the on live chat still no improvement same error on all the apps even the bt app.

Apps work ok in a separate Now Tv stick.

Any help with getting in maintenance mode as would like to try and reset but keep the recordings have tried the turn off hold down down arrow on top of box then press on/standby button when menu pops up. Can access the reset option from menu but that only gives you the reset/erase recordings and I would really like to avoid that if possible.

[DavidM]

Hi @stmterrace and thanks for posting.

Sorry your having problem with the 105 error code. Did you manage to get this sorted?

Cheers

David

[JackDusty]

I have same problem with BT apps. No Netflix, BBC IPlayer or ITV channels etc. What is the remedy please?

[LiamC007]

Every day we are having to unplug and start again.

Now ttoday nothing no channels registered or apps not working.

Any ideas why this has suddenly started and what's the answer please?

[DavidM]

Hi @LiamC007 and @JackDusty and thanks for posting.

Sorry you're having trouble with the 105 error code. Can you just confirm how are you connecting to the box? Is it wired or wireless? Are you using extenders or adaptors?

Cheers

David

[LiamC007]

Wireless. The box in the room 8ft away is also Wireless and works fine.

[DavidM]

Thanks for getting back @LiamC007 

Are you able to connect using cable to check if that helps?

Cheers

David