cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
528 Views
Message 11 of 14

Re: BTTV Flexible Package

There was no choice at all.

I am ringing BT tomorrow so will check out what is going on.

0 Ratings
Reply
521 Views
Message 12 of 14

Re: BTTV Flexible Package


@Jonty1964wrote:

The message I get is "Taking this package will also renew your broadband contract for 24 months" but my contract renewal date is 10 June.


That message is normal if you are signing up for a new two contract because BT TV only works with BT Broadband so your broadband contract would need to be aligned with your TV contract.

I suspect you were looking at signing up afresh as opposed to the flex options, did you click the "Swap Your Package" button? 

 

0 Ratings
Reply
512 Views
Message 13 of 14

Re: BTTV Flexible Package

Yes I selected the swap packages and this was the only option I was given

0 Ratings
Reply
353 Views
Message 14 of 14

Re: BTTV Flexible Package

I have 67 days left on my BTTV contract but I can no longer change the package without my broadband being renewed for 24 months either!  Message I'm given is "Taking this package will also renew your broadband contract for 24 months"

Throughout my term I have switched my TV package using the flexible option a few times but that no longer appears to be an option.  Disappointing but to be honest I'll probably just cancel at the end of my contract.

0 Ratings
Reply