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Message 1 of 2

HD Tv suddenly down to 15 frames per second???

Been with bt two months now.  Last night while watching live tv performance took a real nose dive.  The menu works fine and you can retune, etc.  tv viewing suddenly becomes one frame every five seconds.  Rebooted everything this morning and it is still the same.  The aerial hasn’t changed, the tv and hdmi have not changed.  It is just the tv processing.  Looks like it’s only the HD channels that are affected.  I did a retune last night so it’s not that.

any suggestions?

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Message 2 of 2

Re: HD Tv suddenly down to 15 frames per second???

@Thirdprize Full factory reset? Otherwise, call support as the box is probably faulty

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