MotoGP Starts Early

[JamesieA67]

This seems to happen every single time. I've got this set as a series recording and it misses the start. I understand that the YouView system should be able to deal with programmes running over time (it doesn't), but this is a scheduling problem. Today's programme was due to start at 8:00, but was already running before this.

Can something be done to make sure the advertised schedule is correct, please? This isn't coming as a surprise at 1 event, it's every single time. The earlier programme finishes rather than being cut short, so the schedule is clearly planned.

When I can remember, I go in and set the programme before MotoGP to record, but as this changes I can't do it as a series recording and often miss it.

[gomezz]

My recording was in the schedule for an 8:00am start but actually started at 7:55am. This used to be a problem but it is no longer as long as you check as near the time as possible that the scheduled series timer is still flagged as ready to rumble.

[JamesieA67]

That's strange, which box do you have? I'm fairly new to BT and have the BT TV Box Pro. I've just finished today's programme and they definitely said it starts at 07:55 tomorrow morning. Checked my box and it's scheduled to record but shows it starting at 08:00. Online TV listings also still say an 08:00 start.

If I leave it as is, I guarantee it'll miss the 1st 5 minutes.

[gomezz]

You could set a record timer for the preceding programme which is what I used to do.

[JamesieA67]

That's fine if you remember to do it every time, but kinda defeats the object of having a series record where you don't need to remember. The preceding programme will be different each time, so can't be done as a recurring thing.

Would it really be so hard for BT to set the schedule correctly in the 1st place? This isn't a one-off.

[gomezz]

My recording this morning started at 7:55am although the time had a scheduled started of 8am. Sounding like a problem that was fixed for my G4 but not for your Pro.

[JamesieA67]

Thanks, that's really useful. I'll give them a call to see what they say & add any update here.