NOW TV Activate Account email unrecognised

[millybar]

Hi,

I also have this issue and wonder if it's related to having an account already with NOW TV but not an active subscription.

Moderators, are you able to help?

Thanks,

Richard

[PaddyB]

Hi @millybar,

Thank you for posting and welcome to the Community. If you had an old NOW TV account using the same email address, it would be causing the issue. If you send me the details, I'll be able to give you a hand getting this corrected.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy