<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
Hi. I have the same issue with unlinking my accounts. I went round the houses with BT a few months ago and gave up but tried to take out a NOW TV offer recently and realised the problem is still there!