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pippincp
Distinguished Sage
596 Views
Message 1 of 6

BT Pause UK Digital Voice Rollout After Consumer Complaints

5 REPLIES 5
TinaT
Aspiring Contributor
567 Views
Message 2 of 6

Re: BT Pause UK Digital Voice Rollout After Consumer Complaints

Well, there's a surprise!

Earthling
Aspiring Expert
509 Views
Message 3 of 6

Re: BT Pause UK Digital Voice Rollout After Consumer Complaints

Thanks for the article.  I'm fine at present with both BB and phones so will sit on my hands for the time being.

Dungiven
Contributor
464 Views
Message 4 of 6

Re: BT Pause UK Digital Voice Rollout After Consumer Complaints

Is this the same as Digital phone line feature? I was about to sign up today to FTTP 900 package (BT Business) but no mention was made of this news..i only decided not to go through with it as new SH3 is supposed to be out in a couple of months so have decided to wait as a lot of posts are complaining about the SH2 not being able to take  full advantage of the 900 speed package.

 

Keith_Beddoe
Distinguished Sage
Distinguished Sage
436 Views
Message 5 of 6

Re: BT Pause UK Digital Voice Rollout After Consumer Complaints

BT Business have their own solution, and that is still carrying on. I think its assumed that business customers already have some form of backup power solution to protect their IT stuff.

It would be best to ask on their forum.

https://business.forums.bt.com/

BT Retail customers are likely to be the main ones affected, as they are less likely to have any backup power solution.

jac_95
Guru
Guru
404 Views
Message 6 of 6

Re: BT Pause UK Digital Voice Rollout After Consumer Complaints

BT business is continuing to move their customers to their own enterprise grade VoIP service.

"They will be upgraded to a different, business-grade IP voice product so are not affected by this temporary pause. BT’s Enterprise business will begin to proactively contact customers in phases over the coming months to advise on timescales and process for upgrading to new Digital Voice and broadband products."