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13en
Beginner

on ‎10-07-2023 0h38

1,111 Views
Message 1 of 2

Green bt cabinet making lots of noise normal?

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I have a green bt cabinet outside my house and it sounds like a steam train please see Loud bt cabinet 

is this normal? Or anything to worry about? 

thanks

 

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1 REPLY 1
Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎10-07-2023 6h13

1,078 Views
Message 2 of 2

Re: Green bt cabinet making lots of noise normal?

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@13en 

Welcome to this user forum for BT Retail phone and broadband customers.

The cabinet belongs to Openreach and not BT Retail.

There are cooling fans inside which make some noise, but it should not be very loud unless one of the fans are faulty.

You could raise the issue with Openreach.

https://www.openreach.com/help-and-support/when-to-get-in-touch-with-openreach

Reporting network damage or a health & safety issue

Spotted something in our network that's damaged or unsafe? Safety is important to us here at Openreach so please report damage as soon as you can.

Report damage

 

 

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