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Message 1 of 34

How do i get on to windows 10 or 11 as i am on 8.1 and it is stopping in January 2023 anyone. Thanks

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Message 2 of 34

Need Windows 10 or 11. As am currently on 8.1 but was told it will be stopping in January 2023.

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Message 3 of 34

Need to get upgraded to Windows 10 or 11 as am on 8.1 & was told it stops January 2023

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Message 4 of 34

Re: Need Windows 10 or 11. As am currently on 8.1 but was told it will be stopping in January 2023.

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@rodders241 

If you download the installation media for Windows 10, you should be able to activate it using the licence code for your existing Windows 8.1 installation, in fact if you upgrade in place, then this happens automatically. You can always do a clean install later, and it will still activate.

You should be given the option to upgrade your existing installation and keep your files.

https://www.microsoft.com/en-gb/software-download/windows10

As far as I am aware, you can still upgrade for free, but another forum member may be able to confirm this.

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Message 5 of 34

Re: Need Windows 10 or 11. As am currently on 8.1 but was told it will be stopping in January 2023.

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Hi @rodders241 

Unless you computer is less than 2/3 years old, the chances are it will not be suitable for Windows 11 and you will always be limited to Windows 10 and never get Windows 11. 

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Message 6 of 34

Re: Need Windows 10 or 11. As am currently on 8.1 but was told it will be stopping in January 2023.

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Thaks Keith as an Agent in BT told me not to worry it would automatically be upgraded.
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Message 7 of 34

Re: Need Windows 10 or 11. As am currently on 8.1 but was told it will be stopping in January 2023.

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Computer is easy 6-8 years old But even windows 10 would do me! As am still on 8.1, but have great signal, all working good etc
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Message 8 of 34

Re: Need Windows 10 or 11. As am currently on 8.1 but was told it will be stopping in January 2023.

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Hi @rodders241 

Have you had a look at windows update? The Windows 10 upgrade may be waiting for you to accept the upgrade.

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Message 9 of 34

Re: Need Windows 10 or 11. As am currently on 8.1 but was told it will be stopping in January 2023.

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Yea a have but keeps saying 8.1, try again later. It will automatically upgrade. So just wait and see. Thanks for all the help Much appreciated Rodders
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Message 10 of 34

Re: Need Windows 10 or 11. As am currently on 8.1 but was told it will be stopping in January 2023.

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Your computer will not automatically upgrade from Windows 8.1 to Windows 10 or 11.

You can still upgrade for free to W10 but I doubt your computer will be able to run W11.

If you want to upgrade to W10 see this link. You have to follow the instructions carefully to ensure that the update will take place. If your computer has a valid W8.1 licence it should validate the W10 install without you have to manually enter the licence key.

 Download Windows 10 (microsoft.com)