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Message 1 of 3

Leased line - desperate for an engineer

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Probably a long shot but we're desperate for a former or current Openreach engineer to perform an internal shift of a leased line for us in Bolton.  We are being kicked out of our unit very soon and we're going to be completely screwed as a business.  We will pay BT's standard (which is quite high)

Basically what's happened is we placed an order for this shift back in February with assurances that it would be completed within 6 weeks.  We still haven't been given a moving date 16 weeks later.  We pay a small fortune to BT Net every month and they've let us down extremely badly unfortunately.

It's around 3 hours' work.

Or if anyone knows a way to escalate this to anyone (believe me I've tried everything I can think of) please let me know.

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Message 2 of 3

Re: Leased line - desperate for an engineer

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This is a residential forum and you need to post on business forum

https://business.forums.bt.com/



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Message 3 of 3

Re: Leased line - desperate for an engineer

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Thanks, I'll do that