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Message 1 of 5

Trees need pruning

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trees need pruning as branches  are touching bT wires. It will cause problems if not cut back.

jenny butcher

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Message 2 of 5

Re: Trees need pruning

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You should remove your address for privacy reasons.

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Message 3 of 5

Re: Trees need pruning

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@Miller-beck61 

This has nothing to do with BT Retail. Its Openreach that maintain the external network and they will not do anything unless there is a fault.

 

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Message 4 of 5

Re: Trees need pruning

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If they are your properties trees I'd suspect them to say they are yours to maintain.

 

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Message 5 of 5

Re: Trees need pruning

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Hi @Miller-beck61 and welcome to our community.

If the trees are on your property it would be your responsibility to get them cut back but if they're not on your property and may cause a hazard you could try contacting Openreach at Contact Openreach .

Cheers

David