cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
239 Views
Message 1 of 4

Error Message

I have been trying to send emails and have been getting the following message - 

Sorry your email could not be delivered due to content policy reasons. Please check your message content for URLs, content and subject matter that could be construed as Malware, Spam or Phishing before retrying. (6-1-3-1) ID (69FAABE70464CFF4). 

I am using my home broadband. This is happening on 2 separate laptops, however I can send messages on my i-phone. This has started to happen today.

Thanks

Tags (1)
0 Ratings
Reply
3 REPLIES 3
158 Views
Message 2 of 4

Re: Error Message

Hi @Stephen61 

When you say you're able to send via iPhone, are you connected to the same home broadband WIFI at the time, or it is through mobile data? 

Ali 

0 Ratings
Reply
148 Views
Message 3 of 4

Re: Error Message

Yes, laptops and phone were using the same hub. 

What I've done is turn off the hub for 30 minutes to get a new IP address and it has resolved the issue

Thanks for checking my psot

0 Ratings
Reply
147 Views
Message 4 of 4

Re: Error Message

That's great news @Stephen61 

Thanks for keeping us updated with this. 

Ali 

0 Ratings
Reply