Log in problem

[PIO]

Over the last few weeks, I am intermittently not able to log in on my PC.  When I hit Email on the main page I get a screen which flicks between a BT logo and a log/password screen which does not stay in place long enough to use.  I can access e-mails on my phone luckily.  Sometimes restarting the PC works, but not today.  

Is this a recognised problem and is there work on a fix?  It is very frustrating for someone who uses e-mail on their PC daily!

[imjolly]

can you log in if you got to top of forum page and select 'email'?

[gg30340 · Accepted solution]

Are you using a shortcut to get to the log on page? If you are try logging on using the Email button at the top of the page. If this brings up a new page make that your new shortcut and delete the "old" one.

You should at the same time clear the history and cookies from your web browser.

[PIO]

Thank you for all your help.  I have cleared history and cache, deleted the tab I was using and will create a new one.  It has worked for today but I am not convinced it will work tomorrow due to the fact that somedays it works and somedays not.  Sorted for now which is great.

Thank you again