Login problem

[Leanne_T]

Hi @Tony0 

Thanks for coming back and letting me know how you resolved this 🙂

I'm sure this will be useful for anyone else having the same problem. 

Leanne. 

[Martinwales]

I'm away from home till next week. Will try that when I get back. Thanks.

[Leanne_T]

That would be great, if you can give this a try @Martinwales 

Speak to you soon 🙂

Leanne.

[Cliverh]

This login problem still blocks email login of either Chrome or Firefox on my PC. The fault has never been cured for me. I still get the repeating login.  I now obtain my emails on Edge.  I was interested in Tony0's message and the method of deleting files. I pressed F12 and found  the Tab "storage" but not  "Clear Site Data" & nothing to point / select clearing files. I would be grateful if someone could give me a more detailed route to deleting files and which ones to delete. 

Many thanks

Clive

[Tony0 · Accepted solution]

@Cliverh 

Press F12, there's a top menu in the developer window (elements/console/sources/network/ etc). You may need to scroll right on the menu bar (or expand the size of the developer window to see all options).
Select "Application". You should then see a menu down the left side of the pain which includes "Storage"
Click on "Storage". There is then an option in the developer pane to "clear site data" along with a check box to "include 3rd party cookies".
Post if that works for you.
This has worked for me... I'm now on day 3 without an issue 🙂

[Martinwales]

Thanks so much for those instructions. Just tried them out and it logged me in instantly. Fingers crossed it's all sorted!

[Colin49]

Thanks to Tony0 - the solution has worked for me too, at least so far..................

[Martinwales]

After a long time with no log-in issues, I've encountered the same problem I reported above. Seems like the F12 solution posted above has once again resolved the issue instantly.