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f1charlie
Contributor
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Message 1 of 4

BT Pro box 'ghost' failed recordings

I had to do a factory reset on my box at the weekend as it would not switch on - once I had got the timings right on pressing and releasing buttons (why have they made it so difficult? I almost gave up).

Since then My TV lists two 'failed' recordings in addition to each successful recording; three for the F1 on Sunday night.

Has anyone else come across such a phenomenon?

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f1charlie
Contributor
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Message 2 of 4

Re: BT Pro box 'ghost' failed recordings

It's still doing it.  The 'failed' recordings appear the day after, although not for every recording.

I'll try to work out if there's some sort of pattern for which recordings it happens.

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DavidM
Moderator
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Message 3 of 4

Re: BT Pro box 'ghost' failed recordings

Hi @f1charlie and thanks for posting.

I'm sorry you're having problems with the recordings on your Pro Box. I think we'll need to take a closer look at this for you. I'll need some information so I'll drop you a private message now so you can get on touch.

Cheers

David

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f1charlie
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Message 4 of 4

Re: BT Pro box 'ghost' failed recordings

Thanks @DavidM  for the reply and apologies for the delay in noticing it. 

The box has been behaving itself (pretty much) and the false failed recordings appeared to have stopped until Saturday when one did pop up for 'The Wheel'.

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