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10-01-2023
9h05
There are several instances of Quidco cashback being declined on these forums. BT apparently decline the claim stating that the order has been amended or cancelled, when in reality, it hasn't.&n...
Show results in replies (6)
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Good morning @ScreamingFZ6, I wanted to let you know that your order has been approved and Quidco...
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...nstallation appointment? The process is to raise a declined cashback case with Quidco who will l...
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Thanks. Quidco don't actually pay the money until several weeks later. I just want BT to accept t...
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...eady on time. Nothing to do with me. I thought this might be the cause of the Quidco rejection, s...
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Hi @ScreamingFZ6, sorry that Quidco couldn't resolve this through their liaison team. I've s...
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...irst mentioned this problem. Within 24 hours, it has all been sorted out, and I will be getting my Quidco...
04-11-2022
21h15
Hi I signed up to a 24 month contract on 22nd October as I would get 115.50 cash back. This is the main reason I am changing ISP. I received an email saying the claim has been declined stating ...
Show results in replies (6)
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That may be @DavidM who replied, if that is the David in the reply? Did you complete a...
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...hould be able to raise the issue with Quidco, if there was an issue with the order. A forum search s...
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...et hold of Quidco. I have already raised a Cashback claim which they declined already so I have no m...
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...s no way to raise another claim on Quidco as you can only do it once.
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Hi @Kssquared1 Welcome and thanks for your post! I am sorry that your Quidco cashback h...
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Just a quick update for the benefit of the community. @Kssquared1 is now connected and I've ...
30-06-2023
7h42
I had purchased full fibre 900 at 26 Apr and installed at 19 May via Quidco website, but first tracked one got declined and then I raised the claim again and got replied that I have my purchase e...
Show results in replies (3)
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Hi @KuroNeko Welcome to the community and thanks for your post, I'm really sorry to see your Quidco...
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Your contract for the cashback is with Quidco, you need to chase them on this. If need be g...
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Hi @KuroNeko, thanks for checking and getting back to me to confirm your cashback has now been upda...
06-05-2023
9h13
Hi DanielS, I've just experienced this exact same problem, exact same message from Quidco, is there any chance I could get some help? I purchased full fibre 900 on 20th March through Quidco e...
Show results in replies (5)
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Good morning @Jonshram, Your cashback has been approved by us. We let Quidco know on F...
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Hi @Jonshram, I am sorry to see that Quidco are saying your order didn't track due to an issue w...
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...ashback. But both Quidco an BT would quite easily be able to show that I did complete the t...
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...mail shows that it worked, If I hadn't completed the transaction via quidco I'd never have got that e...
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Hi @DanielS , yes it's showing as tracked again now. Amazing! Thank you so much for your help ...
06-06-2023
20h10
Hi, I ordered BT full fibre 950 through quidco. A 3rd party engineer came out initially and said he couldn't do the job but BT engineers could do. BT engineer came out and installed the broadband. A...
13-01-2023
10h07
Hi, FullFibre 500 customer. Service went live on 30 November 2022. No delays, everything as planned. Cashback was declined by Quidco. I raised claim with Quidco, they asked for Order Reference (V...
Show results in replies (5)
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Good morning @D_M Your order has been approved so you will be getting your cashback from Quidco...
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Hi DanielS Would you be able to help me with Quidco cashback? It was one of the reasons for s...
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Thank you DanielS. I got message from BT that the Quidco Cashback will be paid. T...
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Hi @D_M, Thanks for taking the time to post up and for mentioning me. I'll do my best to h...
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...hecked with Quidco. As soon as I get an update, I will post up here as promised. Thanks DanielS
07-05-2023
9h24
Hi DanielS Would you be able to help me with Quidco cashback? It's been declined also, there was a delay in the installation but it's now up and running and Quidco has declined it via BT. It was o...
14-04-2023
17h00
Hi, FullFibre 500 customer. Service went live on 28 January 2023. It was delayed due to openreach. Cashback was declined by Quidco. I raised claim with Quidco, they asked for Order Reference, w...
16-05-2023
16h39
Hi @DanielS , I have the same problem. I signed up BT full fibre 500 a month ago. I signed it up using Quidco. But it told me that my cashback was declined due to the same reason in this post....
26-02-2023
17h18
Order details- On 19 Jan 2023, I placed a broadband order online on BT website, via Quidco to get cashback. Package information- Full Fibre 100, monthly payment- £35.99 * 24 months I gather from Quidco...
