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08-03-2024
16h49
I have full access to my parent controls, as I am the account holder. I can turn them fully off, or add websites and I can adjust the custom settings to tick or untick all the different content. E...
05-12-2021
11h29
@DavidM can you help me too, please? I've tried to activate the parental controls in MyBT, says it will be done in two hours, but doesn't. I've also re-boot the router.
Thanks, Henry
03-10-2022
10h00
Double bubble with this post as I have both an issue with my broadband contract and parental controls, but could only choose one category. On parental controls, I was testing something at the w...
12-02-2023
9h30
Good morning,
I am also having this problem . I have cleared my cookies but there is still no manage my extras botton or any link to parental controls
Help!
Thank y...
29-07-2022
23h41
I've added two websites to my blocked website list but the system isn't recognising them as blocked. I then went through the list and other websites that have been added in the past and have pr...
02-07-2024
15h08
We are having a nightmare with parental control settings, like a lot of other people it seems! So the original issue was that no matter what URL we put in to block YouTube, it didn't work. We got a...
01-12-2020
0h34
I recently upgraded my broadband service and now my Parental Controls are not working and won't activate/switch on Can someone help me please. I have no access to a majority of sights a...
24-01-2023
15h11
When accessing parental controls through security management, it only presents an option to 'Activate' despite my having pressed this multiple times over a period of a couple of months, and also b...
11-05-2024
8h47
I am having the same issue. The parental controls worked fine for many years and are now not blocking anything, not even "mainstream" adult sites (e.g. pornhub.com). The problem exists across all o...
09-12-2024
16h13
On BT.com it says that in order to change your parental control settings I need to: Log in to My BT with your BT ID Scroll down to and click on the Manage your extras button followed by c...
