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Subject Author Posted

BT TV bix - ( ‎06-07-2022 16h35 )

EE TV & YouView
Hi. I have had 7 BT boxes the last one they kindly gave me the latest one. But I am still have load...
Yeti1
‎06-07-2022 16h35

Hybrid Connect err not connecting - ( ‎06-07-2022 15h20 )

Home setup, Wi-Fi & network discussions
I recently set up Hybrid Connect as per instructions and everything tested OK. The first time it wa...
marco63
‎06-07-2022 15h20

Billing - ( ‎06-07-2022 10h06 )

Bills & Packages
I have just noticed that I have been charged for texts to 61998 when my phone and landline were out...
grantley
‎06-07-2022 10h06

Parental controls not blocking anything - ( ‎04-07-2022 20h22 )

Broadband Extras & Apps from BT
My BT parental controls stopped working on all devices a few weeks ago, including mobiles, iPads, W...
oscardec
‎04-07-2022 20h22

Amazon voucher - ( ‎04-07-2022 16h52 )

Bills & Packages
My daughter signed up to bt, used my code received an email, saying once bill payment was received,...
LisaD5228
‎04-07-2022 16h52

mobile discount - ( ‎04-07-2022 16h39 )

BT Mobile
I recently left openreach in January and my mobile package is coming to an end. I was led to believ...
myrwk00
‎04-07-2022 16h39

Home Essential Fibre Essential and Digital Voice E... - ( ‎01-07-2022 12h31 )

Bills & Packages
I have signed up for the "Home Essential Fibre Essential" package for £15/month. As part of the pac...
PLanFibre
‎01-07-2022 12h31

BT returning customer from Sky - ( ‎01-07-2022 8h48 )

Bills & Packages
So I am a returning customer to BT after 9 years with sky I decided to come back to BT. I was lured...
Pioneerssm
‎01-07-2022 8h48

Unstable connection - ( ‎30-06-2022 13h22 )

Home setup, Wi-Fi & network discussions
I do a speedtest get ping of 16 pritty good but when it's doing the download and especially upload ...
M001316
‎30-06-2022 13h22

Kit returned - ( ‎29-06-2022 19h00 )

Bills & Packages
I keep getting messages to return my kit, I actually posted it back 2 weeks ago. Unfortunately I've...
bb200024
‎29-06-2022 19h00

Data usage - ( ‎29-06-2022 17h19 )

BT Mobile
Last month, I had a text to say I had used my total usage of 5 gigs (well before renewal date) when...
TonyMI5
‎29-06-2022 17h19

Re: The 'Returning of Equipment' fiasco - ( ‎28-06-2022 13h36 )

Bills & Packages
It is about time BT sorted out the problem of returned equipment not being registered. Many people ...
barnpiece
‎28-06-2022 13h36

Bt app ps5 - ( ‎26-06-2022 2h42 )

Broadband Extras & Apps from BT
Why can my friend access bt app on ps5 but I can’t ? Literally freezes after 10 seconds but his wor...
James981
‎26-06-2022 2h42

Game Pass Error - ( ‎25-06-2022 16h12 )

Bills & Packages
Hi can anyone explain this? is it anything to do with enabling 'game pass' in May? i dont recall d...
snadge
‎25-06-2022 16h12

Norton Password Manager - Can't login again - ( ‎25-06-2022 9h29 )

Broadband Extras & Apps from BT
Once again Norton Password Manager is not logging in to the Password Vault, meaning I have no acces...
Graham07
‎25-06-2022 9h29

Hybrid Connect - what is the function of the link ... - ( ‎23-06-2022 15h19 )

Home setup, Wi-Fi & network discussions
Hybrid Connect - what is the function of the link button ?
shawim55
‎23-06-2022 15h19

WIFI6 - ( ‎23-06-2022 9h36 )

Home setup, Wi-Fi & network discussions
Hi everyone,   I have recently upgraded to halo 3 adding the extra disc, which I have upstairs. I...
Lewis265
‎23-06-2022 9h36

Mobile data - ( ‎22-06-2022 22h13 )

BT Mobile
I have upgraded a mobile plan from 10gb-4g to 60gb-5g, but the phone isn’t 5g enabled. The data doe...
Nhalford
‎22-06-2022 22h13

Limited Service Area - ( ‎22-06-2022 16h53 )

Bills & Packages
After being told that the reason for 2 cancelled orders was due to issues relating to "working line...
PTF1
‎22-06-2022 16h53

BT Premium cordless phone - ( ‎21-06-2022 16h33 )

BT Devices
BT Premium phone won't disable the call block on it.  I've been into BT Call Blocking and turned it...
Honeypie1
‎21-06-2022 16h33
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