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Subject Author Posted

Norton requires BT login when moving between devic... - ( ‎12-07-2024 20h55 )

Broadband Extras & Apps from BT
I have installed Norton password manager on my PC and iPhone but every time I move between my lapto...
BrokenTelecom
‎12-07-2024 20h55

Not receiving emails with attachments - ( ‎11-07-2024 22h15 )

General email queries
My email has been functioning fine until this afternoon when I didn’t receive a number of emails. A...
Caz3
‎11-07-2024 22h15

BT Premium handset - ( ‎11-07-2024 19h19 )

Home phone including Digital Voice
Pressing the red (end call) phone button on my BT Premium handset ends a call that I have answered....
SkodaFanBoy70
‎11-07-2024 19h19

Re: Gamepass Ultimate Problem - ( ‎11-07-2024 15h51 )

Broadband Extras & Apps from BT
Hi John, @JohnC2  Sorry to hijack your thread but im having the same issue, can you help at all ? ...
Steven0
‎11-07-2024 15h51

Unable to access bills through my bt app without f... - ( ‎11-07-2024 15h13 )

Bills & Packages
Can anyone help with or can a moderator ask app support to investigate this issue below  If I logi...
BSF74
‎11-07-2024 15h13

Usage on MyBT app - ( ‎10-07-2024 18h55 )

Broadband Extras & Apps from BT
Trying to view usage and allowances on the app. Used to work fine to toggle between mine and my kid...
B123
‎10-07-2024 18h55

Re: Xbox Game Pass Ultimate has expired, account s... - ( ‎10-07-2024 15h00 )

Broadband Extras & Apps from BT
I have the exact same problem and cannot find any solution and contacting support is as unhelpful a...
ChaosPrime
‎10-07-2024 15h00

Re: Unlinking Xbox Game Pass from BT - ( ‎10-07-2024 14h40 )

Broadband Extras & Apps from BT
Hiya, @NeilO @JohnC2  im very sorry to bump this, but im also having the exact same issue. Would y...
ChaosPrime
‎10-07-2024 14h40

Locked out of my account - ( ‎10-07-2024 10h49 )

Bills & Packages
For over a week now i haven't been able to get into my account on either the app or on a browser. I...
MikeN73
‎10-07-2024 10h49

Trash folder - ( ‎09-07-2024 15h21 )

General email queries
My trash folder is showing 261 emails, but logging in by my pc I can only see the trash back to Mon...
nige1
‎09-07-2024 15h21

ERROR MESSAGE MBB3-04 As with other i have just ... - ( ‎09-07-2024 14h51 )

Broadband Extras & Apps from BT
Help needed please to access BT Cloud 
PUDSEY2005
‎09-07-2024 14h51

BT Cloud 24.4.12 connection problems - ( ‎09-07-2024 12h01 )

Broadband Extras & Apps from BT
My BT Cloud connection has been hanging while trying to connect.  The log shows the following error...
Sandy99
‎09-07-2024 12h01

Cannot log into captive Wifi - ( ‎09-07-2024 10h17 )

Home setup, Wi-Fi & network discussions
I cannot log into EE captive WiFi, I think the reason for this is that I have had a previous acco...
Billyboy74
‎09-07-2024 10h17

Broadband and landline - ( ‎09-07-2024 10h02 )

BT.com & Community feedback & suggestions
I have been reading the comments in this section with growing despair until I reached the last one....
Patsy625
‎09-07-2024 10h02

AppleTV+ 3 months free - ( ‎08-07-2024 12h10 )

EE TV & YouView
There must be a thread for this somewhere but unable to find it. Thought I had this on 24 June had...
david1982
‎08-07-2024 12h10

BT TV YouView box slow to change channels - ( ‎07-07-2024 23h26 )

EE TV & YouView
Ever since the EE rebranding software update that occurred on my box in April I have had a series o...
Rich1949
‎07-07-2024 23h26

I cannot send emails , an error message comes up ... - ( ‎07-07-2024 12h36 )

General email queries
due to content ppolicy , does anyone have a fix please ?
covmac
‎07-07-2024 12h36

Attachment downloads and printing - ( ‎07-07-2024 10h32 )

General email queries
The new Mail format does, as with most developers upgrades, require more clicks to achieve anything...
ricmat
‎07-07-2024 10h32

Parental Controls no longer working - ( ‎07-07-2024 8h29 )

Broadband Extras & Apps from BT
Parental controls have stopped working meaning everyone in my household has full unfiltered access ...
richnotrich
‎07-07-2024 8h29

Not Received my Hybrid Connect - ( ‎06-07-2024 11h59 )

Bills & Packages
Hi, I have recently change my broadband plan from Fibre with Halo 3 + to Fibre 2. As I will lose ...
jl_0408
‎06-07-2024 11h59
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