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Message 1 of 3

I've spent hours and hours trying to get help from BT. Whenever I call I just get in a loop of them asking for my mobile number. Does anyone know how to contact someone to get broadband fixed. Thanks!

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Message 2 of 3

Re: Help

Go to solution

Try 

https://www.bt.com/help/report-and-track-your-bt-problem



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Message 3 of 3

Re: Help

Go to solution

 Why are you having problems?

Asking for a mobile number is perfectly routine..they need it to send you a log in code. 

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