Router identification

[caledonia]

Router is dead (no lights or anything and was making a funny noise then died)

Anyway BT sent out another which looks used and different to the one i had

this is one i had (no fibre here)

 and this is one they sent

 have they sent a used older version 

been with bt for over 20 years and i am out of contract but still paying (could that be reason)

can someone help me identify what model is newer 

[gg30340]

See link

https://www.bt.com/help/broadband/learn-about-broadband/different-types-of-bt-hub

[caledonia]

So the one they sent does not appear on that list

[gg30340]

Have you looked at the label on the rear?

[garybs29]

Am i seeing this right, both look tne same just the different badge (newer in second image) so a like for like replacement which you appear to be quesioning?

[imjolly]

does the new hub work with correct connections.  have you changed the hub wifi to show same SSID and wifi password as old hub so devices connect right away?